Always great and personal service. Communication with the customer is paramount. Always kept in the loop for order status and delivery times.
I stumbled on BeerHound while planning on deliveries to greet me when I return hime from 21 days quarantine. Great range of beers, great service! Bruce was straight onto a message to me after I placed my order and the delivery arrived at home in two days. I'll certainly be back!
Service was 5 star. Repackaged my beer into boxes, delivered to a difficult location. Good communication and friendly service. Well done.
Excellent beers - ordered the alcohol free selection and all great tasting and enjoyable. Delivered within 3 days of ordering - fantastic
"The nicest things come in the smallest packages" they say - they might often be right but not all the time and definitely not when my generous Beerhound Box turned up recently - it was packed choc full of brewed goodness and some great surprises! Great snappy service and great choice of beers! Thank you. Richard W
Pretty good service, my particular order was out of stock but arriving soon so they contacted me to confirm I still wanted it and then arranged for delivery as soon as possible. So I felt it was fair and efficient. The pricing was also about 10% cheaper than I'd seen that product anywhere else so overall a win!
Good service. Prompt delivery
Bruce couldn’t have been more helpful as I only placed my order on Dec 21st. He called to say what he had and hadn’t got in stock and recommended alternatives, then organised delivery on the 23rd. It arrived in full. I’m spreading the Beerhound word!
Vienna Lager is indeed excellent. More than a smoother version of Helles, it has its own variety of flavor and is a smooth malty beer. Really good to know you can get a real German lager in Hong Kong. Highly recommend it.
Excellent customer service. Did not have my complete order in stock, so they notified me and waited till it all arrived. Then sent to me on an off day for delivery to Sai Kung. Outstanding service.
Great service If you can’t go to the pub then bring the pub to you
Nice attentive service, answered my questions quickly and delivered promptly.
Great Selection of Beers and finally I could purchase beer which cannot find in supermarkets. The service delivery is amazing, convenient and great communication form the team to update me on my orders. From now on I am buddying my beers from Beerhound only.
Thank you guys - extremely helpful in adjusting to my requests and a great selection. Will be making you part of my regular shopping routine!
Great beers, excellent customer service, love it!
Excellent service. I messed up the online order process and it was sorted out promptly and politely.
Hello, I use your service because my friend revert me with your name. I ordered yesterday afternoon and got your deliver last night! It was such a nice surprise! Thank you. One more thing, I just realised there is a referral link from which both my friend and I can have discount and points. We both didn't know this offer and I think it's not fair that my friend can't enjoy this because he is the one who referred Beerhound to me. Can you please let me know if there's anyway that this can be done? Thank you!
What an excellent company. Amazing customer service, extra personal touch, I couldn't be happier and I will definitely be shopping with them again. Thank you so much especially Bruce !
Very happy to have found Beerhound. Great choice of alcohol free beers and excellent service at all levels: customer service and delivery. We are definitely recommending to others.
Fabulous service and great selection of beers.
Really impressed with the range of beers and the the great service . It’s my new happy place in Hong Kong !!
Excellent service, prompt delivery & very helpful
S M Rowlinson
Had an initial issue with ordering and adding discount codes, then charged delivery as the discount had now reduced the order to below $600! So I cancelled the order, this was picked up by Tom who emailed and simply added beers to the value of the delivery charge. So all in all great service after the initial complications and very speedy delivery.
I love the selection of beers and great getting it delivered to your door!
Great beers, good value and nice customer service.
Love the beer and delivered as promised.
A great service with a friendly service. Great selection of beers from around the world. Can not recommend highly enough
Excellent selection of beers. Meant I could try some that I normally would not have chosen. Great service and price too.
Good selection and excellent customer service!
What a genius idea! I no longer need to go to the beer, it comes to me!
Martin Nikolaus Feuersteiner
Amazing service all round. Swift replies to all my enquiries, and was able to organise delivery to Lantau within a few days. Beers look great, too! Thanks a lot.